Terms of Service

1. Scope

These terms of service govern the use of all spiritual growth and coaching services offered by BizSpiritUp and describe the rights and obligations between clients and our premium spiritual development service. By using our services, registering for consultations, or utilizing our spiritual guidance expertise, the client fully acknowledges and accepts these conditions.

2. Service provision and engagement

  1. Engaging our spiritual development services requires prior consultation and written confirmation.
  2. Certain Executive or Master services may require the creation of a client profile and documentation of spiritual preferences.
  3. Spiritual guidance information, transformation strategies, and access permissions are strictly confidential and intended only for the client's personal use.
  4. The final decision on implementing spiritual practices lies with the client, who assumes responsibility for their choices within our recommendations.

3. Service contracts and termination

  1. The service duration depends on the chosen spiritual development package and is specified in the respective service contract.
  2. Termination of Foundation spiritual development services is possible without contractual penalty up to 14 days after the first consultation, provided no specific assessment work or appointment scheduling has taken place.
  3. For Executive and Master packages that extend beyond the first consultation phase, termination fees apply according to the service contract.
  4. Failure to appear at scheduled appointments without prior notification does not entitle the client to a refund of service fees.

4. Payment terms

  1. Service fees are to be paid according to the payment plan detailed in the service contract.
  2. For more extensive spiritual development projects, an advance payment structure with milestone payments may be offered.
  3. All prices are quoted in Swiss Francs (CHF) and subject to applicable taxes.
  4. Payments are processed through secure, encrypted channels, with detailed receipts issued for all transactions.

5. Refund policy

  1. Since BizSpiritUp offers professional services and not products, our refund policy relates to service quality and fee structures. For clients who have booked our Foundation spiritual development package and wish to terminate the services within 72 hours of signing the service contract, a full refund will be granted if no substantial work has begun. After this period or if substantial work has already been performed (including but not limited to spiritual assessment, preparation work, or communication with partners), the fees are non-refundable, but the services can be adjusted to meet client expectations.
  2. For Executive and Master packages, the first consultation fee is non-refundable under any circumstances, as it represents valuable professional time and already provided expertise. The remaining package fee structure follows a proportional refund policy based on documented service milestones at the time of termination request.
  3. All refund requests must be submitted in writing to info@bizspiritup.com and will be processed within 10 business days after approval.
  4. This refund policy does not apply to third-party costs incurred during the spiritual development process (e.g., software licenses, special assessments), which are passed on to the client at actual cost.
  5. Refund policy for specialized services: For services that include customized spiritual development documents and specific coaching services, we offer a satisfaction guarantee. If you are not satisfied with the delivered spiritual development materials, you have the right to request a revision within 7 days of receipt. After two revisions and continued dissatisfaction, you may request a partial refund considering the services already provided and the work effort. We always strive to find a solution satisfactory to both parties and ensure the highest quality in our spiritual development services.

6. Client behavior and responsibilities

  1. Mutual respect and professional communication are fundamental principles throughout the entire spiritual development process.
  2. Clients are expected to provide accurate information about their spiritual development requirements, preferences, and personal parameters.
  3. Timely feedback on spiritual strategies and recommendations is essential to ensure an efficient development process.
  4. BizSpiritUp reserves the right to terminate services without refund if client behavior hinders the spiritual development process or violates ethical standards.

7. Service results and assurances

  1. Although we maintain the highest care standards, the final responsibility for spiritual decisions lies with the client.
  2. Our service guarantees thorough spiritual knowledge and access to our exclusive partner network but cannot guarantee the availability of certain specialized spiritual solutions within a specific timeframe.
  3. Spiritual assessments and evaluations are conducted with professional care but do not represent a guarantee for future personal outcomes.
  4. We strive to provide exceptional service and value but cannot guarantee specific results or future spiritual developments.

8. Liability and warranty

  1. BizSpiritUp assumes no liability for damages arising from client decisions after our coaching services.
  2. Liability for slight negligence is excluded to the extent legally permissible.
  3. The availability of our services is maintained with the greatest care; however, temporary disruptions due to technical or market-related circumstances cannot be completely excluded.
  4. No guarantee is given for the accuracy of spiritual forecasts or evaluations, as personal development systems are subject to change.

9. Intellectual property and confidentiality

  1. All spiritual development reports, assessments, and proprietary methods remain the intellectual property of BizSpiritUp and may only be used by clients for personal decision-making.
  2. The distribution, publication, or commercial use of our research materials is prohibited without express written consent.
  3. Client information and spiritual preferences are treated with the strictest confidentiality in accordance with our privacy policy.

10. Final provisions

  1. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.
  2. Swiss law applies exclusively, excluding the UN Sales Convention.
  3. The place of jurisdiction for all disputes is Geneva, Switzerland.